How can we help?

Categories
< All Topics
Print

How do I know if Direct Access is working?

It normally takes about 5-7 business days for the line PIC (Primary Interchange Carrier) request to be completed. To check if it’s done, simply dial 1-700-555-4141 from your line. If you hear the DCI prompt, then it means that the PIC has completed and you can now make your long-distance calls directly through DCI. If you hear something else, then it means it has not been completed yet. If it’s past the normal wait time, please contact us.

Table of Contents