This offer is subject to change without prior notice and is only valid with approved credit. $99 system activation fee waived with 1-year term contract. SIM cards are not refundable, returnable, or exchangeable and have no cash value. In the event your phone or SIM card is lost or stolen, you will be liable for all usage until we are notified ($15 SIM replacement fee). Neither DCI nor its business partners are responsible for lost or stolen SIM cards. Global Data Service is provided through a number of international wireless carriers ("Carriers")and is only available in geographic areas covered by the service network footprint of said Carriers. Wireless service coverage is not available everywhere and the quality of our service may be affected by conditions within and beyond our control. Neither the Carriers nor DCI guarantees that the Mobile Service will be available at any specific time or geographic location, or that the Service will be provided without interruption. Factors both within and beyond the Carriers’ control, may result in service interruptions, slower data speeds, or lower quality of service. You should therefore never solely rely on the DCI Mobile Service for emergency communications.

The service plan you selected, will continue on a month-to-month basis until you notify DCI that you wish to change the plan, renew the Agreement or cancel the service. To port out to another provider, you MUST notify DCI of your intention to port out so we can advise our provider to release the number. The port-out process typically takes 3-5 business days. 

Outbound texts (SMS) are only supported towards US & Canadian numbers currently. All calls and texts are made via the Acrobits Groundwire app through voice-over-IP (VoIP) technology. A Canadian phone number is included in your plan fee. Additional numbers cost extra. Plan minutes and Data are not carried forward to the next month. Any usage not included in your rate plan may cost extra. Our 911 service fee is $1.75 per month. Roaming services are only intended for temporary use. Permanent roaming is not allowed and is in violation of international telecommunication regulations.

Cellular Data Usage is Subject to Fair Usage. Our unlimited data plans are not intended to serve as a primary Internet connection. Engaging in activities that result in high bandwidth consumption, such as continuous video streaming, downloading large files, or extensive online gaming is strictly prohibited. Using the service as a home internet replacement, a hotspot or router for extended periods of time is not allowed. You are responsible for all data activity from and to your device regardless of who initiates the activity. We reserve the right to limit, suspend or terminate without notice any misuse of our network or violation of these Service Terms and Conditions.